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ABT-185 Medical Administrative Procedures

Online, 2 credits

This 12-week course is designed to introduce the student to the administrative duties and procedures required in a medical office/hospital setting. Topics covered include reception skills, appointment scheduling, telephone techniques, interpersonal skills, stress management, inventory control, mail processing, records management procedures, financial records, privacy and confidentiality issues, and medical ethics.


  • English prerequisite for Applied Business Technology Program

For more information visit our timetable