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SSW-203 Conflict Management

3 hours lecture, 3 credits

This course focuses on the development of communication skills for the purpose of effective mediation, negotiation and resolution of interpersonal conflict. Participants will be taught conflict theory and provided with the necessary information to be able to move forward into resolution. Coaching and role play opportunities are provided in order to experience success in this important area.


  • SSW 150 or EA/CS Certificate or equivalent

For course schedule information visit our timetable. Note: course registration is open to students accepted into an NIC program. If you have questions, please call 1-800-715-0914.

For information about transferability: