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THM-170 Food & Beverage Service

3 credits

This course focuses on the philosophy and psychology of service as well as the technical skills (or the mechanics) of service. Students will experience a combination of service theory reinforced by the actual practice of the concepts learned. Emphasis on the concept of customer relations, from its broadest perspective, and the ways it impacts on the customer and on the interpersonal skills needed to manage situations. Students will understand and appreciate the areas of service that are important and critical from a guest and management point of view.


  • C in Applications of Math 11 or Foundations of Math 11, or B in Apprenticeship and Workplace Math 11, or successful completion of MAT-033, or completion of Principles of Math 11 or Pre-calculus 11, or assessment.
  • C in one of Provincial English 12, English First Peoples 12, ENG 096, ENG 098, or ESL 090; or English assessment.

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