College Bookstores

Textbooks | Software | Return and Refund Policy

North Island College bookstores provide a wide range of services to the NIC community, with stores located in the Campbell River, Comox Valley, and Port Alberni campuses. In addition to textbooks and other learning resources, the stores sell a selection of trade books, stationery and school supplies, art supplies, greeting cards, gifts, snacks and convenience goods. Gift certificates and NIC logo products are also available.

As a member of the Campus Stores Canada and the Canadian Booksellers Association, we are committed to providing professional service and fair pricing, offering Canadian-made products whenever possible. Revenue from bookstore operations helps support college services that are not funded provincially.

Textbooks

Text Availability

Required texts and the latest available pricing are available via Book Search. Every possible effort is made to ensure text listings reflect current prices; however, prices are subject to change.

The Instructional Materials Centre inventories and returns unsold texts to vendors every term. It is advised that students buy required texts, novels, and supplemental material before the return date to avoid having to special order purchases and pay shipping fees.

Text Delays

Textbooks are sometimes delayed for a variety of reasons, including publisher back-orders and out-of-print or new edition status. “Problem Notifications” are posted in each store and on campus bulletin boards. Please check these daily postings to note courses for which one or more texts will be delayed, the reason(s) for delay and anticipated delivery date(s) when known.

If titles are delayed and you would prefer not to check back with us on a continuing basis, Text Reservation forms are available at all stores. Simply complete and submit this form to our Campus Stores staff, and they will place a reservation request on your behalf with our warehouse. Stores staff will advise you by phone or e-mail when requested titles arrive.

Reservation requests may also be submitted if a Campus Store is out of stock on a title that is available at another NIC store or in our warehouse. Transfer arrangements will be made, with delivery normally within 1 to 3 days following receipt of such requests.

Distance Learners may contact any NIC store to arrange for purchase and delivery of their required texts. Shipping charges apply, except where arrangements are made for orders to be picked up at an NIC campus or centre. All orders must be prepaid, and staff will advise of the total cost when your needs and shipping preferences have been established

Important Information

Bring your registration form with you to the campus store when you buy your textbooks and supplies.

Check both your course and section numbers against shelf tags in our stores. Different sections of the same course may require different titles; you will want to confirm that you are buying the right titles for the your section of the course.

REQUIRED TEXTS AND PRICE LISTS ARE AVAILABLE IN EACH BOOKSTORE AND REGISTRATION OFFICE.

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Software

Adobe | Microsoft

All products are available on a special order basis via NIC campus stores. All special orders require a 100% non-refundable deposit; prices include shipping and handling and will be quoted at the time of the request.

Eligible purchasers must present NIC student or employee identification. Additional information is available at each bookstore.

ADOBE STUDENT LICENSING SOFTWARE

Adobe boxed versions of Creative Suite family or Acrobat family is no longer available.

Updated information for new Adobe licensed software coming soon.

MICROSOFT LICENSED SOFTWARE

Microsoft Software at exceptional prices!

Offer only available to currently registered North Island College students and currently employed faculty and staff. A 90-day limited warranty applies only if software is defective.

Note: Microsoft Office University is no longer available. Updated information for new Microsoft licensed software coming soon.

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Return and Refund Policy

1. A sales receipt must accompany all returns. NO RECEIPT – NO REFUND!
2. Returns will be accepted up to two weeks (14 calendar days) after the original date of purchase.
3. NO RETURNS are permitted on shrink-wrapped titles if shrink-wrapping has been removed. Similarly, NO RETURNS are permitted on combination print/software packages unless packaging is intact. Sorry, publishers do not allow return of opened/unwrapped packages.
4. For your convenience, at the beginning of each semester the refund period for books is extended.
5. Books returned must be in new, unmarked condition to qualify for refund. Do not place price tags in books.
6. Returns for purchases paid by cheque, debit, Visa or MasterCard will be refunded by cheque, debit, Visa or MasterCard, as per the original purchase.
7. No Refunds on Software.

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