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College Bookstores

Textbooks | Return and Refund Policy

North Island College bookstores provide a wide range of services to the NIC community, with stores located in the Campbell River, Comox Valley, and Port Alberni campuses. In addition to textbooks and other learning resources, the stores sell a selection of trade books, stationery and school supplies, art supplies, greeting cards, gifts, snacks and convenience goods. Gift certificates and NIC logo products are also available.

As a member of the Campus Stores Canada, we are committed to providing professional service and fair pricing, offering Canadian-made products whenever possible. Revenue from bookstore operations helps support college services that are not funded provincially.

Textbooks

Text Availability

Required texts and the latest available pricing are available via Book Search. Every possible effort is made to ensure text listings reflect current prices; however, prices are subject to change.

The Instructional Materials Centre inventories and returns unsold texts to vendors every term. It is advised that students buy required texts, novels, and supplemental material before the return date to avoid having to special order purchases and pay shipping fees.

Text Delays

Textbooks are sometimes delayed for a variety of reasons, including publisher back-orders and out-of-print or new edition status. “Problem Notifications” are posted in each store. Please check these daily postings to note courses for which one or more texts will be delayed, the reason(s) for delay and anticipated delivery date(s) when known.

If titles are delayed and you would prefer not to check back with us on a continuing basis, Text Reservation forms are available at all stores. Simply complete and submit this form to our Campus Stores staff, and they will place a reservation request on your behalf with our warehouse. Stores staff will advise you by phone or e-mail when requested titles arrive.

Reservation requests may also be submitted if a Campus Store is out of stock on a title that is available at another NIC store or in our warehouse. Transfer arrangements will be made, with delivery normally within 1 to 3 days following receipt of such requests.

Distance Learners may contact any NIC store to arrange for purchase and delivery of their required texts. Shipping charges apply, except where arrangements are made for orders to be picked up at an NIC campus or centre. All orders must be prepaid, and staff will advise of the total cost when your needs and shipping preferences have been established

Important Information

Bring your registration form with you to the campus store when you buy your textbooks and supplies.

Check both your course and section numbers against shelf tags in our stores. Different sections of the same course may require different titles; you will want to confirm that you are buying the right titles for the your section of the course.

IMPORTANT TEXTBOOK INFORMATION FOR STUDENTS:

Instructors at North Island College determine which textbooks will be used each semester, and place their orders with our purchasing staff.

Ensure you are buying the correct materials. Many textbooks are bundled with an online component (Access Card Password) that will be used in your class. If you purchase textbooks elsewhere without the online component be aware that access cards additional cost to you. As we have done the work for you, as per your instructor, and purchased the correct materials we cannot be responsible for the extra costs you may incur. Always check with your bookstore first.

The College’s purchasing staff order textbooks from the publishers as quickly as possible. We try to have all the textbooks in stock a few weeks before classes begin, so that students can shop early and avoid line-ups at the beginning of the semester.

Thank you for supporting the North Island College Campus Stores: Revenue from Campus Stores operations helps support College services that are not funded provincially.

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Software

Adobe and Microsoft software products are available online - directly with either company. These products are available by way of subscriptions. You will be contacted by Adobe/Microsoft directly to renew your subscription before it is set to expire.

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Return and Refund Policy

  1. A sales receipt must accompany all returns. NO RECEIPT – NO REFUND!
  2. Returns will be accepted up to two weeks (14 calendar days) after the original date of purchase.
  3. NO RETURNS are permitted on shrink-wrapped titles if shrink-wrapping has been removed. Similarly, NO RETURNS are permitted on combination print/software packages unless packaging is intact. Sorry, publishers do not allow return of opened/unwrapped packages.
  4. For your convenience, at the beginning of each semester the refund period for books is extended. Books returned must be in new, unmarked condition to qualify for refund.
  5. Returns for purchases paid by cheque, debit, Visa or MasterCard will be refunded by cheque, debit, Visa or MasterCard, as per the original purchase.

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Store Hours

Campbell River Bookstore
T. 250-923-9705
F. 250-923-9716
Monday to Friday,
9 am - 4 pm

Comox Valley
Bookstore

T. 250-334-5013
F. 250-334-5025
Monday to Friday,
9 am - 4 pm

Port Alberni
Bookstore

T. 250-724-8720
F. 250-724-8712
Monday to Thursday,
9:30 am - 11:30 am
and noon - 2 pm
Friday, 10:30 am - 1 pm
* Open 9:00 am - 3:30 pm until August 29th
* Open 9:00 am - 4:00 pm from September 2nd to 19th