Counselling

Counselling Services are available on each campus through telephone, email and video appointments and can be booked online. If you need counselling support outside of regular office hours or in a different language see section below titled: 24/7 support.

Sometimes we all need a little help. While attending North Island College all registered students may seek free, professional and confidential counselling support.

As a student, challenges may arise that relate to college life or are from outside the college environment. To support you in your life and educational goals, our counsellors offer short-term counselling and coaching for personal challenges and unexpected circumstances, learning strategies and study skills, stress management, and conflict resolution.

Career counselling is available to current students to help them determine next steps.

Referrals to community services will be recommended when appropriate.

How to book an appointment

Appointments for in-person counselling can be made at the Comox Valley, Campbell River and Port Alberni campuses. Telephone counselling can also be arranged.

Telephone or Skype counselling can be arranged for students at the Mixalakwila campus and those taking in-community programming.

Book your appointment online or contact Student Services to make an appointment:

  • Campbell River/Mixalakwila: 250-923-9700
  • Comox Valley: 250-334-5000
  • Port Alberni: 250-724-8711

If you are looking for help with exploring different program and course options at NIC, planning your education and career goals or financial aid options, please make an appointment with one of our educational advisors.

Other resources

Along with NIC resources, there are resources available in the community should you or a student you know need help.

See the below list for supports. You can also visit BC211, which offers a full list of community, government and social services available in communities across BC.

  • Here2Talk (24/7 counselling support for post-secondary students)
  • Vancouver Island Crisis Line: 1-888-494-3888
  • 1-800-SUICIDE or 1-800-784-2433
  • Keep.meSAFE: 1-844-451-9700
  • Kids Help Phone: 686868 (24-hour text support)
  • KUU-US crisis line: 1-800-588-8717 (24-hour phone support for Indigenous people in BC)

Confidentiality

All sessions with a counsellor will remain confidential unless we have written permission to release the information.

There are four exceptions to this:

  • known or suspected instances of children who need protection
  • vulnerable adults who are unable to seek support and assistance and need protection from abuse or neglect
  • cases involving imminent risk of physical harm to oneself or another
  • when a court orders the release of confidential information