Courses updated in September and January each year for Fall and Winter enrolment.
Conflicts are a natural part of the workplace. To help maintain a healthy work environment, those in a leadership position must be willing to see conflict as an opportunity for improvement and be skilled in conflict management techniques. Take this course to learn about response styles in conflict situations, conflict-resolution behaviour and how to identify and handle conflicts respectfully, fairly and efficiently.
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Island College, Vancouver Island, BC, Canada | Contact
North Island College: University transfer & degrees, trades,
nursing, business, distance education, and more.
Locations: Courtenay, Campbell River, Port Alberni, Port Hardy, and Ucluelet.