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Courses updated in September and January each year for Fall and Winter enrolment.

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LDS-030

Conflict Management Essentials

Conflicts are a natural part of the workplace. To help maintain a healthy work environment, those in a leadership position must be willing to see conflict as an opportunity for improvement and be skilled in conflict management techniques. Take this course to learn about response styles in conflict situations, conflict-resolution behaviour and how to identify and handle conflicts respectfully, fairly and efficiently.

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CR
Feb 24
$179.00

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Don't see the course you're looking for? Let us know! Courses are added throughout the year based on student demand. Contact Julia Peters at jpeters@nic.bc.ca with your course wish list.

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