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Office Management - Applied Business Technology Certificate

30-week full-time certificate (extended part-time options available.)

Where: Online
Starts: September, January
  • Gain the business education needed to advance into supervisory positions.
  • Be in demand. The BC 2025 Labour Economic Outlook predicts executive assistants will be among the most in-demand occupations requiring post-secondary training in BC, with more than 2,600 job openings available to 2025.
  • Participate in highly-interactive, team-oriented online classes, and gain valuable technical, interpersonal, and leadership skills.
  • Earn credit for advanced placement to NIC's business certificate, diploma and degree programs

Career possibilities: Opportunities build on your prior work experience and may include positions such as human resources manager, office manager, executive assistant or business owner.


  • Skills you can use. Advance your career with supervisory and office management skills. With an Office Management certificate, you'll have specialized knowledge in organizational management, interpersonal relations, leadership and supervision.
  • Unique opportunities. The Office Management certificate is not offered at any other post-secondary institution on Vancouver Island. You can study from home or your local campus, while enjoying access to a local, online instructor.
  • Virtual classrooms. Courses are available online, 24 hours a day, seven days a week, so you can plan your studies around your schedule. Study full-time or part-time, depending on your learning style and time commitments.
  • Credit for what you know. If you are transferring from another college or institution, you may be given transfer credit for prior course work. Prior office work experience may also be eligible for credit. Check with an educational advisor for details.


The Office Management certificate is a full-time program, with extended part-time options available.. Prepare for employment as a supervisor, office manager, and administrative or executive assistant. You can complete one to five courses during the fall term (September) and one to five courses in the winter term (January), to take a minimum 30 weeks to complete.

Classes are team-oriented and highly interactive. You will participate in online discussion groups, projects and internet research. You are encouraged to draw on your own experiences to help relate theory to practical work situations.

During the program’s ten courses, you will learn a range of invaluable skills. You will develop confidence in organizational management, leadership and supervision. You will practice written and oral business communication and learn how to prepare and deliver a variety of creative, powerful presentations. You will also learn how to effectively plan a business event.

You will be introduced to human resource management, covering topics such as human rights legislation, recruitment, training and performance appraisals. You will also learn interpersonal communication, negotiating skills and conflict resolution.

You will receive an introduction to office systems and essential computer skills, exploring topics such as designing office systems, social and ethical issues involving computers, privacy and security and maintaining effective records management. 

Continue your studies. Upon successful completion of your Applied Business Technology - Office Management certificate, you will have completed forty per cent of NIC's Business Administration certificate which secures you advanced standing in the program.

Career Opportunities

As a graduate, you will qualify for positions as a supervisor, office manager, administrative or executive assistant in the following types of organizations: accounting, education, financial, insurance, government, logging and small, medium and large businesses.

Admission Requirements

  1. Office or business work experience with a minimum two years, or approval of the department.
  2. C in one of Provincial English 12, English 12 First Peoples, NIC ENG-096, ENG-098, ESL-090, or equivalent; or English assessment.
  3. Letter of reference from a supervisor including the NIC Office Management skills checklist


Graduate with Applied Business Technology Office Assistant I Certificate and one of the following certificates:  Administrative Assistant, Computing Accounting Assistant, Legal Administrative Assistant, Medical Office Assistant; plus, letter of reference from a supervisor including the NIC Office Management skills checklist.


Upgrade with us to meet prerequisites

Upgrade your English, math and science courses for entry into the program of your choice. Succeed with the help of NIC’s supportive instructors. Courses are flexible and start several times a year so you can learn at your own pace. We offer daytime and evening options. Learn more

Transfer Credit & Credit For Prior Learning

If you are transferring from other colleges or institutions, you may be given transfer credit for course work upon presentation of transcripts provided the course credit was awarded no more than three years prior to the application for transfer credit to a maximum of 50 per cent of the certificate's required courses. If you have prior office work experience and wish to enter a certificate program, contact the department chair to determine your eligibility and program planning needs.


Program Requirements

  • ABT-200 Organizational Management
  • ABT-210 Written Business Communications and Presentations
  • ABT-220 Leadership and Supervision
  • ABT-230 Human Resource Management
  • ABT-240 Interpersonal Relations
  • ABT-250 Office Systems & Computer Essentials

Elective Option:

One of the following courses may be substituted for any Office Management course:

  • Any university transferable Business Administration course


  • ENG-115 Essay Writing and Critical Analysis
  • PSY-130 Introductory Psychology I
  • PSY-131 Introductory Psychology II

Completion Requirements

  • Students must achieve a minimum of 70% (B-) in each course listed for the Applied Business Technology - Office Management certificate.

Tuition & Costs Estimate for
Fall 2017, Winter, Spring & Summer 2018

Costs indicated are estimates for a 100% course load per year, unless otherwise noted. Additional fees may also include necessary equipment, supplies, NIC appointed uniforms, or field trips not included in these estimates.

While we do our best to share accurate and timely fee information, changes may occur. For more information, visit tuition page.

Domestic Fees

Year 1 Year 2 Grand Total
Tuition $1,600 $1,745
NISU Fees $70 $75
Books $1,125 $865
Learner Resource $85 $90
Total $2,880 $2,775 $5,655

International Fees

Year 1 Year 2 Grand Total
Tuition $8,745 $9,535
NISU Fees $70 $75
Books $1,125 $865
Learner Resource $85 $90
Total $10,025 $10,565 $20,590
Additional Costs for International Students include the $100 Application fee (required) and the $250 Accommodation Application Fee (optional).

About Online Learning

Online learning is the most rapidly expanding mode of teaching and learning on the planet. Online is ideal for students who wish to learn in their own environment using the Internet. Online learning allows you to learn, while also connecting with others. Technology is used to communicate with peers and instructors, and to submit assignments. 
Working in an online class in the Applied Business Technology online program is much the same as working in a face-to-face class. Interacting with peers in class discussions, and completing course work are accomplished in your time and place. Online learning provides access to the best course content and to qualified online instructors. Flexibility in the time taken to complete online courses is important to learners. You can attend your virtual classes when and where it is most convenient for you.
Planning and managing your time are keys to success in online learning. It is important to decide how much time you want to spend online and on which days. You must dedicate the required hours per week, but you choose the time (anytime during the day or night - 24 hours a day, seven days a week) to participate in your online course and meet deadlines. If you are a self-motivated, self-disciplined, and organized person - online learning will offer many benefits.
Your online instructor is available to assist you with guiding your learning, reviewing course content and assisting with any learning difficulties. You have the course materials, online instructor resource, online course progress, online web tools and your online class peers available to you for learner-centred activities. Your online instructors are available to answer questions and assist you with assignments through the pager, LiveRoom Chat, discussion, and email components of every course. The ABT online courses may include chat sessions, messaging, course mail, a public bulletin board for class discussions, calendars, study tips and online assistance, as well as web-based course materials, quizzes, glossaries and links to other web-sites and resources. Online learning and research enables you to expand your educational experience to advance your career.

Richelle Gardiner-Hynds

Richelle Gardiner-Hynds

Department Chair, Faculty

Applied Business Technology, Humanities & Social Sciences

Master of Arts, Integrated Studies, (Athabasca University)

Subjects: Applied Business Technology, History, Women's Studies
Comox Valley Campus 250-334-5000 ext. 4159 | Location TYE - 214
Campbell River Campus 250-923-9707

Shirley Ackland

Shirley Ackland
Mt. Waddington Regional Campus 250-949-7912 ext. 2867

Jeannette Gingras

Jeannette Gingras


Applied Business Technology

Bachelor of Science (University of Prince Edward Island)

Subjects: Applied Business Technology
Comox Valley Campus 250-334-5000 ext. 4810 | Location VLG - F06

Donna Ley

Donna Ley
Mt. Waddington Regional Campus 250-949-7912 ext. 2876

Christian Madarasz

Christian Madarasz
Port Alberni Campus 250-724-8761 | Location NOR - 115A

Sabrina Van Hellemond

Sabrina Van Hellemond
Campbell River Campus 250-923-9700
Comox Valley Campus 250-334-5000

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