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Medical Office Assistant - Applied Business Technology Certificate

NIC is not currently accepting applications for the Medical Office Assistant program due to changes in the province-wide delivery of this credential.  Applicants interested in other ABT programs should make an appointment with an Educational Advisor.

Where: Online
Starts: Varies by course. Contact an educational advisor.
  • Develop specialized medical administration skills to advance your career in the busy health care industry.
  • Improve your employability or opportunities for advancement.
  • Learn in a flexible, interactive online classroom with instructor support every step of the way.

Career possibilities: Graduates qualify for specialized clerical and administrative support positions in a variety of organizations in the health care industry, from hospitals to walk-in clinics.


  • Skills you can use. Today’s businesses need entry-level employees with a range of office skills. With a Medical Office Assistant certificate, you’ll have specialized knowledge in medical terminology, transcription and billing procedures.
  • Virtual classrooms. As part of the BC Campus initiative, courses are available online, giving you the opportunity to study whenever, wherever you wish. You can complete your coursework on your own time while continuing to work.
  • Flexible schedules. Most courses are self-paced, and qualified students are admitted on a continuous basis, subject to the availability of space. That means you can tailor your program to suit your ability, availability and lifestyle.
  • Credit what you know. If you are transferring from another college or institution, you may be given transfer credit for prior course work. Prior office work experience may also be eligible for credit. Check with an educational advisor for details.


The online medical courses offer specialized education in medical terminology, anatomy and physiology, medical transcription, medical office procedures, financial recordkeeping and computerized medical billing, pharmacology, clinical procedures, office diagnostic procedures, specimin collection and other duties to assist the physician.

You will receive CD video instruction in medical terminology to ensure that you develop skills in the correct usage, pronunciation and spelling of medical terms and abbreviations. You will focus on Greek and Latin prefixes, suffixes, word roots and combining forms.

Career Opportunities

As a Medical Office Assistant certificate graduate, you will qualify for positions in physician's offices, group practices, hospitals, clinics, rehabilitation and other health care facilities. The health industry employs many assistants whose support creates efficiencies and enables professionals to see more patients. Healthcare jobs will continue to increase for many years to come, as the population ages and new technologies provide the opportunity for better health.

Admission Requirements

NIC is no longer accepting applications for the Medical Office Assistant program due to changes in the province-wide delivery of this credential. Applicants interested in other ABT programs should make an appointment with an educational advisor.

Upgrade with us to meet prerequisites

Upgrade your English, math and science courses for entry into the program of your choice. Succeed with the help of NIC’s supportive instructors. Courses are flexible and start several times a year so you can learn at your own pace. We offer daytime and evening options. Learn more

Transfer Credit & Credit For Prior Learning

If you are transferring from other colleges or institutions, you may be given transfer credit for course work upon presentation of transcripts provided the course credit was awarded no more than three years prior to the application for transfer credit to a maximum of 50 per cent of the certificate's required courses. If you are a recent high school graduate it is recommended that you meet with an educational advisor to determine if any of your high school credits are eligible for transfer credit. If you have prior office work experience and wish to enter a certificate program, contact the department chair to determine your eligibility and program planning needs.

To Be Successful

  • Contact an educational advisor to help create an education plan that meets your goals within the available time needed to complete the program.
  • You will need access to a computer (a Mac computer is not recommended), the Internet and access to email. Applied Business Technology programs require a minimum operating system of Windows 7 or higher and a minimum of Office 2013 or higher. Additional software, supplies or equipment may be required for some courses.


Program Requirements

First 10 months

  • Complete the Applied Business Technology - Office Assistant I certificate

Next 10 months

  • ABT-102 Keyboarding II
  • ABT-120 Job Search
  • ABT-182 Medical Terminology I
  • ABT-183 Medical Terminology II
  • ABT-184 Medical Transcription
  • ABT-185 Medical Administrative Procedures
  • ABT-186 Medical Terminology III - Pharmacology & Specialties
  • ABT-187 Medical Billing Procedures - Manual
  • ABT-188 Medical Billing Procedures - Computerized
  • ABT-189 Clinical Procedures and Practice

Completion Requirements

  • To be eligible to receive a certificate, you must achieve a minimum of 70% (B-) in each course listed for the certificate; except ABT 102 requires exit speed of 50 wpm.

Tuition & Costs Estimate for
Fall 2017, Winter, Spring & Summer 2018

Costs indicated are estimates for a 100% course load per year, unless otherwise noted. Additional fees may also include necessary equipment, supplies, NIC appointed uniforms, or field trips not included in these estimates.

While we do our best to share accurate and timely fee information, changes may occur. For more information, visit tuition page.

Domestic Fees

Year 1 Year 2 Grand Total
Tuition $1,600 $1,455
NISU Fees $70 $60
Books $1,125 $1,430
Learner Resource $85 $75
Total $2,880 $3,020 $5,900

International Fees

Year 1 Year 2 Grand Total
Tuition $8,745 $7,950
NISU Fees $70 $60
Books $1,125 $1,430
Learner Resource $85 $75
Total $10,025 $9,515 $19,540
Additional Costs for International Students include the $100 Application fee (required) and the $250 Accommodation Application Fee (optional).

About Online Learning

Online learning is the most rapidly expanding mode of teaching and learning on the planet. Online is ideal for students who wish to learn in their own environment using the Internet. Online learning allows you to learn, while also connecting with others. Applied Business Technology (ABT) course materials are available through the BC Campus portal and the technology is used to communicate with peers and instructors, and to submit assignments. The courses are delivered by a collaborative of North Island College and other post-secondary ABT instructors to students around the province.
Working in an online class in the Applied Business Technology online program is much the same as working in a face-to-face class. Interacting with peers in class discussions, and completing course work are accomplished in your time and place. Online learning provides access to the best course content and to qualified online instructors. Flexibility in the time taken to complete online courses is important to learners. You can attend your virtual classes when and where it is most convenient for you.
Planning and managing your time are keys to success in online learning. It is important to decide how much time you want to spend online and on which days. You must dedicate the required hours per week, but you choose the time (anytime during the day or night - 24 hours a day, seven days a week) to participate in your online course and meet deadlines. If you are a self-motivated, self-disciplined, and organized person - online learning will offer many benefits.
Your online instructor is available to assist you with guiding your learning, reviewing course content and assisting with any learning difficulties. You have the course materials, online instructor resource, online course progress, online web tools and your online class peers available to you for learner-centred activities. Your online instructors are available to answer questions and assist you with assignments through the pager, LiveRoom Chat, discussion, and email components of every course. The ABT online courses may include chat sessions, messaging, course mail, a public bulletin board for class discussions, calendars, study tips, and online assistance, as well as web-based course materials, quizzes, glossaries and links to other websites and resources. Online learning and research enables you to expand your educational experience to advance your career.

Richelle Gardiner-Hynds

Richelle Gardiner-Hynds

Department Chair, Faculty

Applied Business Technology, Humanities & Social Sciences

Master of Arts, Integrated Studies, (Athabasca University)

Subjects: Applied Business Technology, History, Women's Studies
Comox Valley Campus 250-334-5000 ext. 4159 | Location TYE - 214
Campbell River Campus 250-923-9707

Shirley Ackland

Shirley Ackland
Mt. Waddington Regional Campus 250-949-7912 ext. 2867

Jeannette Gingras

Jeannette Gingras


Applied Business Technology

Bachelor of Science (University of Prince Edward Island)

Subjects: Applied Business Technology
Comox Valley Campus 250-334-5000 ext. 4810 | Location VLG - F06

Donna Ley

Donna Ley
Mt. Waddington Regional Campus 250-949-7912 ext. 2876

Christian Madarasz

Christian Madarasz
Port Alberni Campus 250-724-8761 | Location NOR - 115A

Sabrina Van Hellemond

Sabrina Van Hellemond
Campbell River Campus 250-923-9700
Comox Valley Campus 250-334-5000

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