The 11 online courses in the Office Assistant I certificate are offered throughout the year and provide you with the required knowledge, skills and abilities needed to perform effectively in entry-level office support positions.
You begin by taking an Online Learner Success course which provides an essential introduction to the unique challenges of learning online. This course helps you maximize your online learning experience.
You will learn keyboarding skills by participating in skill-building activities which promote effective touch typing. A basic introduction to the Internet provides you with the essential terms, concepts and file management skills required in an office environment. Courses in word processing give you fundamental skills to formatting business documents and proficiency with advanced functions such as merging documents, applying graphics and creating tables, charts and reports.
You will learn essential skills in human relations, interpersonal skills, effective communication and client relations. You will learn administrative procedures and develop efficient office practices such as time management, safety and ergonomics, appointment scheduling and banking procedures. Records management is also explored.
The Business Calculators and Mathematics course provides you with the knowledge to complete computational functions. During Business English, you will receive a comprehensive review of grammar, punctuation, style, business spelling and vocabulary development. In Business Communication, you will learn how to best express yourself in a professional environment. All coursework is applied to current and best Canadian business practices and standards.
As a graduate of the Office Assistant I certificate, you will qualify for employment as a receptionist, office worker, office assistant, computer assistant, general office worker and more.
You may choose to continue your education by enrolling in the Administrative Assistant, Computing Accounting, Legal Administrative Assistant or Medical Office Assistant programs.