Office Management - Office Administration Certificate

Gain the business education needed to qualify for supervisory office administration and office management positions and earn credit toward advanced placement in NIC's Business Administration certificate. You will develop valuable technical, interpersonal and leadership skills in NIC's highly interactive, team-oriented online classes.

 This program is currently not available to international applicants.
Where: Online
Starts: Fall 2021
Length: 1 year
Delivery: Off-campus, Digital Unscheduled Class

I enrolled in the program to build on the skills that I already possessed, and the pace really worked for my current employment situation as well as my family life. The program expanded on my leadership and communication skills which have definitely helped to further my position. 

Lynn Gottmann, NIC Applied Business Technology (now Office Administration) alumna

close button

Share this gallery:

Program Requirements

  • OAD-200 Organizational Management
  • OAD-210 Written Business Communications and Presentations
  • OAD-220 Leadership and Supervision
  • OAD-230 Human Resource Management
  • OAD-240 Interpersonal Relations
  • OAD-250 Office Systems & Computer Essentials
  • BUS-152 Entrepreneurship & Small Business Management
  • BUS-162 Principles of Marketing
  • BUS-170 Computer Applications for Business or OAD-145, and OAD-146 and OAD-250 (all 3 OAD courses with a B-/70% min.)
  • BUS-100 Financial Accounting Fundamentals or OAD-161 and OAD-162 (both OAD courses with B-/70% min.)


Completion Requirements

  • Students must achieve a minimum of a B- in each OAD course listed.

Admission Requirements

  1. Office or business work experience with a minimum two years, or approval of the department.
  2. Letter of reference from a supervisor including the NIC Office Management skills checklist
  3. C+ in one of Provincial English 12, English Studies 12, English First Peoples 12, NIC ENG-096, or ENG-098; or C+ in ESL-092 and ESL-095; or English assessment. Or, permission of the department.
  4. C+ in Foundations of Math 11, or C in one of Principles of Math 11, Pre-Calculus 11, Applications of Math 12, or NIC MAT-053; or Math assessment. Or, permission of the department.


Graduate with Office Administration - Office Assistant I Certificate and one of the following certificates:  Administrative Assistant, Computing Accounting Assistant, Legal Administrative Assistant, Medical Office Assistant; plus, letter of reference from a supervisor including the NIC Office Management skills checklist.


Upgrade with us to meet prerequisites

Upgrade your English, math and science courses for entry into the program of your choice. Succeed with the help of NIC’s supportive instructors. Courses are flexible and start several times a year so you can learn at your own pace. We offer daytime and evening options. Learn more

Transfer Credit & Credit For Prior Learning

If you are transferring from other colleges or institutions, you may be given transfer credit for course work upon presentation of transcripts provided the course credit was awarded no more than three years prior to the application for transfer credit to a maximum of 50 per cent of the certificate's required courses. If you have prior office work experience and wish to enter a certificate program, contact the department chair to determine your eligibility and program planning needs.


To Be Successful

  • Contact an educational advisor to help to create an education plan that meets your goals within the available time needed to complete the program.
  • You will need access to a personal computer (a Mac computer is not recommended, nor is a mobile phone or tablet), the Internet and access to email. Office Administration programs require a minimum operating system of Windows 10 and Office 365, Office 2016 or Office 2019 (Note: Office 365 is available to NIC students through the Library Learning Commons. Additional software, supplies or equipment may be required for some courses).


Accessible Learning

Making education accessible for those with a documented disability is a key priority for NIC. We offer a wide range of services, supports and resources for students. For more information visit: Accessible Learning Services.

Richelle Gardiner-Hynds

Richelle Gardiner-Hynds

Department Chair, Faculty

Applied Business Technology, Humanities & Social Sciences

Master of Arts, Integrated Studies (Athabasca University)

Subjects: History, Women's Studies
Comox Valley Campus 250-334-5000 ext. 4159 | Location TYE - 214
Campbell River Campus 250-923-9707

Shirley Ackland

Shirley Ackland

Applied Business Technology
Port Hardy Campus 250-949-7912

Jeannette Gingras

Jeannette Gingras


Applied Business Technology

Bachelor of Science (University of Prince Edward Island)
Comox Valley Campus 250-334-5000 ext. 4810 | Location VLG - F06

Donna Ley

Donna Ley


Applied Business Technology

Bachelor of Management (Athabasca University)

Christian Madarasz

Christian Madarasz
Port Alberni Campus 250-724-8761 | Location NOR - 115A

Sabrina Van Hellemond

Sabrina Van Hellemond
Campbell River Campus 250-923-9700
Comox Valley Campus 250-334-5000

Program Highlights

The Office Management certificate is a full-time program, with extended part-time options available.

Upon successful completion of this certificate, you will have completed 40 per cent of NIC's Business Administration certificate which secures you advanced standing in the program.

You will be well-prepared for employment as an administrative supervisor or office manager. You can complete one to five courses during the fall term (September) and one to five courses in the winter term (January), to take a minimum 30 weeks to complete.

Classes are team-oriented and highly interactive. You will participate in online discussion groups, projects and internet research. You are encouraged to draw on your own experiences to help relate theory to practical work situations.

During the program’s ten courses, you will learn a range of invaluable skills. You will develop confidence in organizational management, leadership and supervision. You will practice written and oral business communication and learn how to prepare and deliver a variety of creative, powerful presentations. You will also learn how to effectively plan a business event.

You will be introduced to human resource management, covering topics such as human rights legislation, recruitment, training and performance appraisals. You will also learn interpersonal communication, negotiating skills and conflict resolution.

You will receive an introduction to office systems and essential computer skills, exploring topics such as designing office systems, social and ethical issues involving computers, privacy and security and maintaining effective records management. 

Career Opportunities

As a graduate, you will qualify for positions as an administrative supervisor or office manager in small, medium or large organizations including accounting firms, educational institutions, financial services, insurance, government, industry and more. 

Frequently Asked Questions

Once I complete  NIC's Office Management - Office Administration certificate, how many courses do I need to take to earn NIC's Business Administration certificate?

You only need to take four more courses (12 credits*) to earn your NIC Business Administration certificate:

  • ECO-110 Principles of Microeconomics
  • ECO-111 Principles of Macroeconomics
  • BUS-132 Mathematics of Finance
  • ENG-115 Essay Writing and Critical Analysis or ENG-117 Academic Writing

*Additional courses (12 credits) to complete meets the requirement of 25 per cent minimum new courses completed for a second certificate to be granted.

If I have a Business Administration certificate, how many courses do I need to take to earn NIC's Office Management - Office Administration certificate?

You only need to take four more courses (12 credits**) to earn your Office Management - Office Administration certificate:

  • ABT-220 Leadership and Supervision
  • ABT-230 Human Resource Management
  • ABT-240 Interpersonal Relations
  • ABT-250 Office Systems & Computer Essentials

**Additional courses (12 credits) to complete meets the requirement of 25 per cent minimum new courses completed for a second certificate to be granted.

How does online learning work?

Online learning is the most rapidly expanding mode of teaching and learning on the planet. Online is ideal for students who wish to learn in their own environment using the Internet. Online learning allows you to learn, while also connecting with others. Technology is used to communicate with peers and instructors, and to submit assignments. 

Working in an online class in the Office Administration online program is much the same as working in a face-to-face class. Interacting with peers in class discussions, and completing course work are accomplished in your time and place. Online learning provides access to the best course content and to qualified online instructors. Flexibility in the time taken to complete online courses is important to learners. You can attend your virtual classes when and where it is most convenient for you.

Planning and managing your time are keys to success in online learning. It is important to decide how much time you want to spend online and on which days. You must dedicate the required hours per week, but you choose the time (anytime during the day or night - 24 hours a day, seven days a week) to participate in your online course and meet deadlines. If you are a self-motivated, self-disciplined, and organized person - online learning will offer many benefits.

Your online instructor is available to assist you with guiding your learning, reviewing course content and assisting with any learning difficulties. You have the course materials, online instructor resource, online course progress, online web tools and your online class peers available to you for learner-centred activities. Your online instructors are available to answer questions and assist you with assignments through the pager, LiveRoom Chat, discussion, and email components of every course. The OAD online courses may include chat sessions, messaging, course mail, a public bulletin board for class discussions, calendars, study tips and online assistance, as well as web-based course materials, quizzes, glossaries and links to other websites and resources. Online learning and research enable you to expand your educational experience to advance your career.


Tuition & Costs Estimate

Costs indicated are estimates for a 100% course load per year, unless otherwise noted. Additional fees may also include necessary equipment, supplies, NIC appointed uniforms, or field trips not included in these estimates.

While we do our best to share accurate and timely fee information, changes may occur. For more information, visit our tuition page.

Domestic Fees

Tuition $3,085
NISU Fees $130
Lab Fees $15
Books $1,125
Learner Resource $163
Total $4,518

Book costs noted are estimates for planning purposes.  Accurate book costs are available by course through the NIC book search.

Find out if this program is eligible for Student Aid BC funding.

This program is tuition refund Category 1.