Medical Office Assistant - Office Administration Certificate

While NIC is not currently accepting applications for the Medical Office Assistant certificate due to changes in the province-wide delivery of this credential, NIC is now offering Medical Terminology courses. Applicants interested in Medical Terminology courses or other OAD programs should make an appointment with an educational advisor.

 This program is currently not available to international applicants.
Where: Online
Starts: Varies by course. Contact an educational advisor.
Length: 1 year

I'm so glad I chose to study toward an Applied Business Technology certificate at NIC. Everyone is very friendly and helpful, and it's given me the specialized knowledge I needed to qualify for a position at Island Health.

Lori Haldorson, NIC Applied Business Technology student

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Program Requirements

First 10 months

  • Complete the Office Administration - Office Assistant I certificate

Next 10 months

  • OAD-102 Keyboarding II
  • OAD-120 Job Search
  • OAD-182 Medical Terminology I
  • OAD-183 Medical Terminology II
  • OAD-184 Medical Transcription
  • OAD-185 Medical Administrative Procedures
  • OAD-186 Medical Terminology III - Pharmacology & Specialties
  • OAD-187 Medical Billing Procedures - Manual
  • OAD-188 Medical Billing Procedures - Computerized
  • OAD-189 Clinical Procedures and Practice

Completion Requirements

  • To be eligible to receive a certificate, you must achieve a minimum of a B- in each course listed for the certificate; except OAD-102 requires exit speed of 50 wpm.

Admission Requirements

While NIC is no longer accepting applications for the Medical Office Assistant program due to changes in the province-wide delivery of this credential, NIC is now offering Medical Terminology courses. Applicants interested in Medical Terminology courses or other ABT (Office Administration) programs should make an appointment with an educational advisor.

Upgrade with us to meet prerequisites

Upgrade your English, math and science courses for entry into the program of your choice. Succeed with the help of NIC’s supportive instructors. Courses are flexible and start several times a year so you can learn at your own pace. We offer daytime and evening options. Learn more

Transfer Credit & Credit For Prior Learning

If you are transferring from other colleges or institutions, you may be given transfer credit for course work upon presentation of transcripts provided the course credit was awarded no more than three years prior to the application for transfer credit to a maximum of 50 per cent of the certificate's required courses. If you are a recent high school graduate it is recommended that you meet with an educational advisor to determine if any of your high school credits are eligible for transfer credit. If you have prior office work experience and wish to enter a certificate program, contact the department chair to determine your eligibility and program planning needs.

To Be Successful

  • Contact an educational advisor to help create an education plan that meets your goals within the available time needed to complete the program.
  • You will need access to a personal computer (a Mac computer is not recommended, nor is a mobile phone or tablet), the Internet and access to email. Office Administration programs require a minimum operating system of Windows 10 and Office 365, Office 2016 or Office 2019 (Note: Office 365 is available to NIC students through the Library Learning Commons. Additional software, supplies or equipment may be required for some courses).


Accessible Learning

Making education accessible for those with a documented disability is a key priority for NIC. We offer a wide range of services, supports and resources for students. For more information visit: Accessible Learning Services.

Richelle Gardiner-Hynds

Richelle Gardiner-Hynds

Department Chair, Faculty

Applied Business Technology, Humanities & Social Sciences

Master of Arts, Integrated Studies (Athabasca University)

Subjects: History, Women's Studies
Comox Valley Campus 250-334-5000 ext. 4159 | Location TYE - 214
Campbell River Campus 250-923-9707

Shirley Ackland

Shirley Ackland

Applied Business Technology
Port Hardy Campus 250-949-7912

Jeannette Gingras

Jeannette Gingras


Applied Business Technology

Bachelor of Science (University of Prince Edward Island)
Comox Valley Campus 250-334-5000 ext. 4810 | Location VLG - F06

Donna Ley

Donna Ley


Applied Business Technology

Bachelor of Management (Athabasca University)

Christian Madarasz

Christian Madarasz
Port Alberni Campus 250-724-8761 | Location NOR - 115A

Sabrina Van Hellemond

Sabrina Van Hellemond
Campbell River Campus 250-923-9700
Comox Valley Campus 250-334-5000

Program Highlights

Develop new office administration skills to advance your career with flexible and supportive online classes designed to give you specialized medical administration skills to advance your career in the busy health care industry.

The online medical courses offer specialized education in medical terminology, anatomy and physiology, medical transcription, medical office procedures, financial recordkeeping and computerized medical billing, pharmacology, clinical procedures, office diagnostic procedures, specimin collection and other duties to assist the physician.

You will receive CD video instruction in medical terminology to ensure that you develop skills in the correct usage, pronunciation and spelling of medical terms and abbreviations. You will focus on Greek and Latin prefixes, suffixes, word roots and combining forms.

Career Opportunities

As a Medical Office Assistant certificate graduate, you will qualify for positions in physician's offices, group practices, hospitals, clinics, rehabilitation and other health care facilities. The health industry employs many assistants whose support creates efficiencies and enables professionals to see more patients. Healthcare jobs will continue to increase for many years to come, as the population ages and new technologies provide the opportunity for better health.

About Online Learning

Online learning is the most rapidly expanding mode of teaching and learning on the planet. Online is ideal for students who wish to learn in their own environment using the Internet. Online learning allows you to learn, while also connecting with others. Office Administration (OAD) course materials are available through the BC Campus portal and the technology is used to communicate with peers and instructors, and to submit assignments. The courses are delivered by a collaborative of North Island College and other post-secondary OAD instructors to students around the province.
Working in an online class in the Office Administration online program is much the same as working in a face-to-face class. Interacting with peers in class discussions, and completing course work are accomplished in your time and place. Online learning provides access to the best course content and to qualified online instructors. Flexibility in the time taken to complete online courses is important to learners. You can attend your virtual classes when and where it is most convenient for you.
Planning and managing your time are keys to success in online learning. It is important to decide how much time you want to spend online and on which days. You must dedicate the required hours per week, but you choose the time (anytime during the day or night - 24 hours a day, seven days a week) to participate in your online course and meet deadlines. If you are a self-motivated, self-disciplined, and organized person - online learning will offer many benefits.
Your online instructor is available to assist you with guiding your learning, reviewing course content and assisting with any learning difficulties. You have the course materials, online instructor resource, online course progress, online web tools and your online class peers available to you for learner-centred activities. Your online instructors are available to answer questions and assist you with assignments through the pager, LiveRoom Chat, discussion, and email components of every course. The OAD online courses may include chat sessions, messaging, course mail, a public bulletin board for class discussions, calendars, study tips, and online assistance, as well as web-based course materials, quizzes, glossaries and links to other websites and resources. Online learning and research enables you to expand your educational experience to advance your career.