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HSW-131 Cross-Cultural Comm Skills in Classroom

3 hours lecture, 3 credits

HSW 131 focuses on the enhancement of cross-cultural communication skills necessary to become more effective Education Assistants and Community Support Workers working in Aboriginal settings. Students will practice and demonstrate communication skills such as active listening, clarification and giving and receiving feedback non-defensively. Students will also learn cultural awareness skills to help them strategize and analyze situations involving cross-cultural communiction, conflict management and working in teams.


  • Admission to the Human Services Certificate - Educational Assistant/Community Support, Indigenous Focus Program

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