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SSW-203 Conflict Management

3 hours lecture, 3 credits


This course focuses on the development of communication skills for the purpose of effective mediation, negotiation and resolution of interpersonal conflict. Participants will be taught conflict theory and provided with the necessary information to be able to move forward into resolution. Coaching and role play opportunities are provided in order to experience success in this important area.


Prerequisite(s):

  • SSW 150 or EA/CS Certificate or equivalent

For more information visit our timetable

For information about transferability: BCTransferGuide.ca