Faculty Profile - Pedro Caraballo Acosta

Pedro Caraballo Acosta

Pedro Caraballo Acosta


Tourism & Hospitality Mgmt

MBA (University of Wales, 2012)


Subjects: Tourism Customer Services, Tourism - Food And Beverage, Tourism & Hospitality Mgmt, Tourism Hosp Distance

Pedro joined NIC in August 2016 as a Hospitality & Tourism Instructor. In his current capacity, he is leading and encouraging students to explore their potential in a challenging and exciting program that develops their qualities and abilities through a comprehensive approach focused on domestic and international industry engagement.

Pedro came to NIC with more than 20 years of experience in industry and academia, starting his professional journey in Cuba in 1997 working for Cubanacan Hotels & Restaurants before moving to Asia where he worked for Shangri-La, Regal, Century and Barceló hotel companies in China and Hong Kong. After completing his Asian tour he moved back to the Caribbean to work for Wyndham Hotels in the Cayman Islands and then in 2008 entered the world of academia as he took up a teaching position with the Hospitality & Tourism Division at the University College of the Cayman Islands. He moved to Canada in 2012 and held food and beverage positions for various hospitality organizations in Toronto.

Pedro is also a subject matter expert (SME) for the educational divisions of the National Restaurant Association and the American Hotel & Lodging Association (AHLA) in the United States, where he collaborates on certification programs and exam evaluation. He holds an MBA from the University of Wales, a bachelor’s degree in education from the Enrique J. Varona Higher Pedagogical Institute in Havana, a diploma in hospitality management from the AHLA Educational Institute and a master certificate in hospitality management from the School of Hotel Administration at Cornell University. Pedro also holds prestigious certifications from across the hospitality sector, including Certified Food and Beverage Executive (CFBE), Certified Hospitality Educator (CHE), Foodservice Management Professional (FMP), Red Seal (Chef) certification and ServSafe Food Protection Manager, as well as WSET Level 2 in Wine & Spirits Certificate, WSET Level 3 Advanced Certificate in Wines and the Canadian Wine Scholar (CWS) certificate.

MBA (University of Wales, 2012)


Bachelor’s Degree in Education (Enrique J. Varona Higher Pedagogical Institute, 1995)

Diploma in Hospitality Management (American Hotel & Lodging Association Educational Institute, 2014)

Master Certificate in Hospitality Management (Cornell University, 2021)

THM-100 The Tourism Industry

THM-107 Accommodating Your Guest

THM-119 Tourism & Hospitality - Yr 1 Field Trip

THM-170 Food & Beverage Service

THM-175 Mixology & Oenology

THM-201 Internal Controls

THM-203 Convention & Special Events Management

THM-212 Tourism and Hospitality Law and Ethics

THM-219 Tourism & Hospitality - Year 2 Field Tri

THM-238 Service Management and Operations

THM-250 International Hotel Management

THM-275 Food Fundamentals and Service

THM-276 Food & Beverage Management

The views and opinions expressed here are those of the featured faculty member. These views and opinions do not necessarily represent those of North Island College.