Information for all Students

Frequently Asked Questions

Return to Campus

Are NIC campuses open?

Yes, all NIC campuses are open. All services and supports are available.  Please visit the individual department pages for more information:

Will masks be required?

Yes. Following new guidance from BC’s Public Health Officer, wearing a mask will be mandatory in all public indoor spaces on NIC’s campuses, including classrooms.

Do I have to wear a mask even if I’ve received both doses of my COVID-19 vaccine?

Yes, all students will be required to wear masks in shared indoor spaces as required by provincial health rules.

What should I do if I have a mask exemption?

If you are exempt from wearing a mask (as stated in the Pubic Health Order), please contact as soon as possible to receive your exemption confirmation letter

What other safety protocols will be in place?

In addition to our mandatory masking policy, NIC’s Return to Campus Guidelines and COVID-19 Compliance Plan include full details on how we are keeping students and employees safe this fall.


Where do I get vaccine?

Simply walk in to any COVID-19 immunization clinic within Island Health to receive your first dose quickly and easily. You do not need an appointment or personal health number to get your first dose of vaccine. Second dose walk-in spots may be available, based on vaccine supply.

A complete list of immunization clinics is available online at:

To ensure your spot or book an appointment, visit or by calling 1-833-2323.

Will vaccinations be required on campus?

Proof of vaccination will not be required to be on NIC campuses.

However, NIC fully supports recommendations by BC’s Provincial Health Officer and strongly encourages all eligible students to get their COVID-19 vaccination. Vaccines are safe and effective.

Do I need one or more doses of vaccine?

COVID-19 protection requires two doses of vaccine. Anyone who needs immunization can book an appointment in advance or simply walk-in to any COVID-19 immunization clinic within Island Health to receive a dose quickly and easily.

If you received a single dose of the Janssen (Johnson & Johnson) vaccine, you do not need any further doses, but you should submit your COVID-19 vaccine record in B.C.’s immunization record system.

What if I got vaccinated in another province or country?

Anyone who received COVID-19 vaccines in another province or country should submit their vaccination record to BC’s health system to determine if they require additional immunization. This is particularly important for international students, as they may have received vaccines not currently approved by the World Health Organization. Additional vaccination may be recommended in some cases.

There are three easy steps to submitting a vaccination record and determining vaccination needs. As the review process can take time, Island Health recommends completing this process as soon as possible.

  1. Register online at or by phone at 1-833-838-2323.
  2. Submit official vaccination record at
  3. Be notified about COVID-19 vaccination needs.

Help is available in many languages. Service is available daily from 7 am to 7 pm, or 9 am to 5 pm on holidays. To speak with someone please call 1-833-838-2323. Telephone service for the hearing impaired is available at 711. The B.C. government’s vaccination website is also available in languages other than English.

Fall 2021

What if I’m absent from class due to illness?

Students who are unable to attend classes should advise their instructor. Students who may want to be considered for medical withdraw should talk to an Educational Advisor/Indigenous Navigator/International Advisor before making your decision. Late withdraws for medical reasons will be considered.

What delivery methods will be offered this fall?

NIC will be returning to on-campus offerings for the 2021/2022 academic year, along with continuing to provide digital delivery options. Visit the Fall programs page for a full list of all programs and their delivery methods.

Why are you offering digital delivery?

Digital delivery offers several advantages to learners. It allows more flexibility and increases access by not requiring students to travel to campus. We heard from many students through the last year that they appreciated how that increased flexibility helped them to balance their other life commitments with their schoolwork.

What space is available for study and to participate on campus in a digital class?

NIC’s Library and Learning Commons are available for students. Study spaces can be booked, or you can drop into the general purpose lab or one of NIC’s on-campus study spaces.

What technology do I need to have access to as a digital learner at NIC?

Please note, all programs and courses for the 2021/2022 academic year will require access to a computer and internet. Cell phones are not adequate for digital learning.

Have a look at NIC’s Learn Anywhere page which provides useful tips about how to be a digital learner during your studies.

General Questions or Concerns

If you have any general questions or are in need of supports other than those indicated feel free to contact our Student Life department at

Learn More about COVID-19

A toll-free number has been established for Canadians 1-833-784-4397 to answer general questions about COVID-19.

Additional resources: