Information for all Students

Publish date: July 21, 2020

We are looking forward to welcoming students at orientation this year. While registration remains open for Fall and Winter classes we have developed resources to ensure you’re ready for your first day of class. The two primary resources for students are:

Virtual Orientation:

This year, we will be holding a virtual orientation which will include a series of online modules, videos and live webinars to deliver all the information you need for a successful transition to NIC. Consider attending webinars to learn about platforms and tools you’ll need for your digital classes, along with some tips for learning digitally at NIC. You’ll also find information about academic and personal supports and student life opportunities.

All orientation content will go live August 4. This includes orientation content for new international students.

Connect with Student Services:

Student Services provides a wide range of services and resources to help you reach your goals. Student Services provides a wide range of supports for our students, including advising, admissions, financial, counselling, registration, assessment support and more. Whether you need help planning your education, securing funding, accessing learning support, counselling support, we can help.

You can book online advisor appointments, email us via questions@nic.bc.ca or call 1-800-715-0914. International Students please contact us via isa@nic.bc.ca or by calling 250-334-5021.

Registration Open

Registration remains open for the full 2020/2021 academic year.

Explore Fall courses

Explore Winter courses

Frequently Asked Questions

Please note, all programs and courses for Fall 2020 will require access to a computer and internet.

Have a look at NIC’s Learn Anywhere page which provides useful tips about how to be a digital learner while using NIC-supported technologies during your studies.

Anyone who is concerned they, or someone they have been exposed to, may be experiencing symptoms of COVID-19 should contact their health-care provider or call public health at 8-1-1. The Office of the Provincial Health Officer added two COVID-19 information numbers 1-888-COVID19 and a texting line has also been established at 1-888-268-4319.The province has also added a COVID-19 self-assessment website athttps://covid19.thrive.health/

If you are unwell and unable to complete your coursework, you should communicate with your instructor as soon as possible. You may also contact Student Services/Office of the Registrar by calling 1-800-715-0914. The Office of the Registrar will review your situation and will support you to make an informed decision to withdraw. Medical withdrawals will be granted without medical notes and without academic penalty.

As North Island College students and employees gradually return to campus, please review the general safety protocols which have been created to reduce exposure to the COVID-19 virus.

To ensure and safe and healthy return to on-campus operations for everyone these protocols will accompany specific program, cohort and campus safety plans that are currently being developed in consultation with public health guidance. Please watch this page for the latest updates.

Do not attend campus. All face-to-face instruction and support services have been suspended until further notice. NIC will provide alternate delivery services to students as detailed below.

Research help will be available Monday to Saturday* by email at library.research@nic.bc.ca and by phone at 250-334-5293 from 8 am to 4 pm; *conditional on week-end hours.

Chat Reference on AskAway is currently available (schedule may be modified as needed – please check LLC website for updates).

Students can continue to access library materials including articles, ebooks, and streaming videos remotely by logging in with their myNIC credentials.

The Citation & Style page provides students with additional research support including guides on APA, MLA, Chicago style, Academic Integrity/Plagiarism, and Annotated Bibliographies.

All lending and interlibrary loan services are suspended.

Students can make appointments for distance appointments at Writing Support website. Students can choose to submit their assignment/question online and receive written feedback

Students can choose to book a virtual, real-time appointment and meet with faculty using web conferencing

Students can choose to request a phone call meeting from faculty

WriteAway continues to accept online submissions, but response times may be delayed.

Writing resources available on the Writing Support webpage.

Students can make appointments for distance appointments at Math Support website.

Students can choose to submit their assignment/question online and receive written feedback.

Students can choose to book a virtual, real-time appointment and meet with faculty using web conferencing.

Students can choose to request a phone call meeting from faculty .

Peer Tutors in selected courses will be available for web conferencing tutoring. You can see availability and book appointments on Library & Learning Commons Peer Tutoring website.

Student Tech can assist students via Phone calls (250-334-5010) and email available at https://library.nic.bc.ca/studenttech/Contact.

Also access online information and answers to commonly asked questions at https://library.nic.bc.ca/friendly.php?s=studenttech/question

Do not attend campus. All face-to-face instruction and support services have been suspended until further notice. NIC will provide alternate delivery services to students as detailed below.

Counselling Services will be available through phone or Skype appointments only. Please book your appointment online or contact Student Services to make an appointment:

  • Campbell River / Mixalakwila: 250-923-9700 or toll free 1-800-715-0914
  • Comox Valley: 250-334-5000 or toll free 1-800-715-0914
  • Port Alberni: 250-724-8711 or toll free 1-800-715-0914

For additional or out-of-hours support, the following resources are available:

  • Vancouver Island Crisis Line: 1-888-494-3888
  • Vancouver Island Crisis Text: 250-800-3806
  • Keep.meSAFE: 1-844-451-9700
  • KUU-US Crisis Line: 1-800-588-8717
  • Here2Talk (24/7 counselling support for post-secondary students)
In an emergency, please call 911.

The Department of Accessible Leaning Services provides a variety support for students with disabilities or medical conditions. This includes academic accommodations such as access to adaptive technology, evaluation adaptations, production of alternate-format course materials, etc. If you would like to discuss potential supports and options, please send an email/call the faculty member listed below.
Campbell River Campus
Roslyn Gaetz 250-923-9713 roslyn.gaetz@nic.bc.ca
Ed Walker 2250-923-9700 ext. 4284 ed.walker@nic.bc.ca
Comox Valley Campus
Niki Baird 250-334-5079 niki.baird@nic.bc.ca
Wendy Harris 250-334-5080 wendy.harris@nic.bc.ca
Ed Walker 250-334-5000 ext. 4284 ed.walker@nic.bc.ca
Port Alberni Campus
Janis Almond 250-724-8765 janis.almond@nic.bc.ca
Ed Walker 250-724-8711 ext. 4284 ed.walker@nic.bc.ca
Mixalakwila Campus in Port Hardy
Roslyn Gaetz 250-923-9713 roslyn.gaetz@nic.bc.ca

Advising appointments for both domestic and international students should be booked online. The scheduled appointments will be by phone or video, at the choice of the student upon booking. International students may also email isa@nic.bc.ca with general questions or call 250-334-50210.

Assessment Services has suspended face-to-face assessments and exam invigilation services until further notice. Students interested in applying to an NIC program should first book an appointment with an Educational Advisor.

If you need to do an assessment, you may be able to do it remotely. Email assessment-CW@nic.bc.ca or call 250-334-5065 for more information.

All registration and transcript services are available to students online through myNIC. You may also access a variety of NIC forms, including credential requests. Completed forms can be emailed to forms@nic.bc.ca

If you do not have access to a computer or Wi-Fi network, or if you require support accessing your myNIC account, please call 1-800-715-0914 and a Registration Assistant will be happy to assist you. You may also call this number if you wish to modify or book an appointment with an Educational Advisor or Counselling services.

Student technical help is available online.
Student Employment Services will be available through phone or Skype appointments only. Please book your appointment on NIC Career Central.
If you have any general questions or are in need of supports other than those indicated feel free to contact our Student Life department:
  • Need support, but do not qualify for a loan? There may be funds available to help you with your studies as an NIC student, whether that's for groceries or accessing a computer. Contact a financial aid advisor.
  • For more information about Federal government supports visit Canada’s COVID-19 Economic Response Plan.

Students currently on practicum placements should contact their practicum coordinator for further information. Please monitor your email and www.nic.bc.ca frequently for updated information

Students currently on co-op work terms or internships who have any concerns or issues should contact their Work Integrated Education Coordinator for further information. Please monitor your email and www.nic.bc.ca frequently for updated information.

Please ask your employer to complete a supervisor evaluation in the reduced timeframe and contact your Work Integrated Education Coordinator to make alternate arrangements.

Yes, NIC will make every effort to work with students scheduled to graduate to ensure all academic commitments are fulfilled prior to graduation.

Your health and safety is a priority and NIC will work with you in meeting academic requirements.

Co-op/internship work terms can start on June 1, 2020 and students will be given more flexibility such as the ability to work part-time or remotely and students can complete their required co-op/internship hours by Dec 4, 2020. All students are asked to communicate directly with their Work Integrated Education Coordinator if their place of employment is closed and in order to ensure that they fulfill co-op/internship requirements for academic credit.

Before deciding to withdraw, please make an appointment with an Educational Advisor, Aboriginal Advisors or an International Student Advisor by booking an appointment on-line or by calling 1-800-715-0914. Please also check key dates for the last day to withdraw without academic penalty.

NIC will continue to run Spring and Summer term. All courses will be delivered in digital format. For a full list of courses and to registration continues see self-serve-timetabling.

If you are registered for Spring, your instructor will contact you directly to provide more details on how your class will be delivered digitally. We expect all learning materials, including textbooks will be available to order on-line.

There are a variety of methods instructors are planning for delivery, including, but not limited to, email, Blackboard Learn, Website/Blogging (Wordpress) and web conferencing (BlueJeans, Zoom, etc.). Students will require access to a computer with internet to successfully engage in your coursework.

Please be aware that prerequisites and fees are due at the start of the term, May 4th (see Key dates). Please visit payment information for more details.

North Island College recognizes that due to the COVID-19 pandemic, you may be experiencing challenges and financial hardship. If you are concerned about being able to pay your tuition on time, or you may be worried that you don't have the appropriate technology to carry out your classes, please make an appointment with an Educational Advisor or a Financial Advisor as soon as possible and prior to the May 4th deadline.

International students facing challenges and financial hardship should book an appointment with an International Student Advisor (ISA). Appointments with ISA’s can be booked online or by emailing isa@nic.bc.ca

Education institutions, including public post-secondary institutions, have been declared a non-health essential service by the Province for the purposes of facilitating remote learning or performing essential functions. NIC has suspended regular face-to-face operations until further notice. Spring and intersession courses will be delivered online and NIC student services are available through alternate delivery. For more information on the essential service declaration, see the List of COVID-19 Essential Services.

Yes. NIC has increased the cleaning efforts across the college.

Our cleaners are operating at Level 1 Pandemic Cleaning. This means they have increased the frequency of cleaning, as well as the strength of cleaning products they are using. Our janitors clean throughout the day and do a nightly cleaning of high-touch surfaces, including desks and countertops, door fixtures, entrance ways, light switches, stairways, hand railings, telephones, restroom sinks, faucets and hand dryers, water fountains and vending machines.

Every member of our college community has the right to be treated with respect and dignity and to be welcomed and supported on our campus. No person should experience discrimination resulting from a misplaced perception that they may be a carrier of a communicable disease based on their perceived disability, race, ancestry, place of origin or otherwise. This kind of targeting is discriminatory behaviour is a breach of college policy.

If you feel you experienced any of the above factors, you should report this to Student Services

As a result of the COVID-19 outbreak, you may be worried about the health and safety of yourself or your family and friends. This is a challenging and uncertain time. It is not uncommon to experience higher levels of stress and feelings of being overwhelmed. If this is your experience, please seek help and support.

Counselling and support is available to members of our campus community who are affected by the COVID-19. We encourage students who need support at this time to contact Student Counselling Services – book an appointment or call 1-800-715-0914.

For additional or out-of-hours support, the following resources are available:

  • Vancouver Island Crisis Line: 1-888-494-3888
  • Vancouver Island Crisis Text: 250-800-3806
  • Keep.meSAFE: 1-844-451-9700
  • KUU-US Crisis Line: 1-800-588-8717
In an emergency, please call 911.

You should check with your supervisor on whether or not you should be reporting to work.

All on campus face-to-face Continuing Education courses and programs have been cancelled at NIC until further notice.

However, online courses including First-Aid and 200 interactive Ed2Go courses are still available.

Join our mailing list for notifications when Continuing Education courses will resume.

Visit our COVID-19 information page frequently for the latest updates.

All ElderCollege classes in Campbell River, the Comox Valley and Port Alberni have been cancelled. Please check your email and this webpage frequently for updates.

North Island College has made the difficult decision to postpone our in-person June Graduation ceremonies due to the recommendations of the Provincial Health Officer related to the COVID-19 pandemic.

We will be celebrating our grads of 2020 with a virtual grad celebration, beginning June 15. Visit the graduation page to take part and for information on how to apply to apply to receive your credential.

North Island College will continue to update this page if new information becomes available.